Shipping policy

Where We Ship

Australia wide, New Zealand, and selected international destinations.

Shipping Carriers

Australia & New Zealand
All orders are dispatched from our Sydney warehouse using Australia Post.

International Orders
To ensure faster delivery times and smoother customs processing, international orders are dispatched from our trusted international fulfilment warehouses.

Australia

NSW, VIC, QLD, ACT (Metro)
1–3 business days

SA, TAS, WA, NT (Metro)
2–5 business days

Regional & Rural Areas
Please allow an additional 1–2 business days.

New Zealand

4–7 business days. 

USA & Canada

4–7 business days

UK & Ireland

4–7 business days

Europe

5–8 business days

Processing Time

Orders are processed and dispatched within 1 business day.

Christmas & Holiday Shipping

With fast dispatch from our warehouses, most metro orders arrive quickly.

For Christmas gifting, we recommend ordering early due to increased carrier volume during peak periods.

Tracking

Every order includes full tracking.

Your tracking number will be emailed once your order ships.

Delivery times may vary slightly due to local carriers and customs processing.

Need Help?

Email us anytime at support@iluumi.com.au